Hearing and Speaking: Issues in Learning Space Design and Evaluation

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Hearing and speaking in learning spaces -- this raises a variety of issues of acoustics which outside the scope of this web site. Our culture has centuries of experience with designing theaters and lecture halls with acoustics that help a speaker at the front of the room be heard by a large audience, for example.  But the use of computers is often empowering students, so here are a few thoughts about student talk.

 

Physical learning spaces: Hearing can be a problem in large classrooms, especially when students are speaking.  It's worse  when computers are making noise, when the student is soft-spoken or has an accent, when some students are seated with their backs to the student who is speaking...  Audio quality is especially challenging if there's a need to transmit or record student voices [click here for the page on recording class sessions].     

  • Know an example where room design has made it unusually easy for students to hear one another speaking (especially in the context of technology use?)  Please let me know - we'd like to feature it on this page. (ehrmann@tltgroup.org)

Good acoustics isn't always about enabling hearing. Sometimes the challenge is to prevent students from hearing one another. Consider, for example, a class of 28 split into four project groups of 7 people each. One group of seven may have a hard time hearing due to the 'noise' from the other three tables

 

Here are some examples of setups that make it easier to break students into sizeable small groups that can hear within the group without too much interference from other groups.

  • The study court immediately outside classrooms in Virginia Tech's Torgersen Hall [Big image 1] makes it easy to send some student groups outside the main room, yet still within sight and earshot of the classroom door. The hallway, like the rest of the building, is equipped with wireless, making it possible for students to talk about the work they're doing with their laptops.

  • The Evergreen State College is a long-time user of learning communities; a new classroom building has small breakout rooms near each large room, making it easier for classes to split into small groups where hearing is easy inside each group. Click here to see a floor plan (and the rest of the slideshow about the building).

Virtual spaces using audio: Online interaction provides some capabilities for handling sound that are more difficult when face to face. For example:

  • With some systems, the learning space can be divided into working groups; if a group of 30 is divided into 5 groups of 6 people each, the 6 people in that group can then only hear one another.  After the groups have been recombined, each person can once again be heard by all 29 others. (During working group sessions, the participants also share a whiteboard, chat area, and applications).

  • Individuals can adjust their own volume when listening to talk, music, foreign language instruction

  • Chat windows provide a way for people to provide running commentary about the audio that others are hearing (e.g., music) while not 'talking over it.'

  • Simulated worlds such as "Second Life" provide a sense of social presence as well, combining some of the virtues of physical and online classrooms. This illustrated description of a discussion about music in Second Life illustrates some of these possibilities; it was written by Joe Sanchez, University of Texas, Austin, for EDUCAUSE Connect. [For more about Second Life and evaluation of educational programs in simulated worlds, see this chapter of the Flashlight Evaluation Handbook.]

However, Internet audio also has a downside.  There can be gaps of several seconds in the audio. No words are lost during the silence, but, if the gap is too long, the pitch and speed of the speaker's voice will increase as the system makes up for the lost time.

  • Another possible issue: at The TLT Group, we've been seeing what may be a decline in the reliability of audio over the Internet in 2004.  We've begun using conference calls as a backup so that, if a user experiences a breakdown in Internet audio for discussion, they can call an 800 number and continue participating in the discussion. If you'd like to know how we do that (and it wasn't easy), contact online@tltgroup.org.

Virtual using text chat: In chat rooms, "speaking" requires typing; Jenny Niven of Robert Gordon University (Scotland) points out that online chat can be a bit easier if the software tells the reader that someone else is currently typing a message; I've had that experience, too, but not all chat room software provides that information.

 

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