The Flashlight Program

Institutional Studies of the Educational Uses of Web Course Management Systems

Steve Ehrmann and Helen Parke

A Project of the Flashlight Network

Last updated October 4, 2004

 

The Flashlight Network is collecting studies by institutions of their uses of Web Course Management Systems (e.g., WebCT, Blackboard, Angel, FirstClass, Desire2Learn, and others) as part of our effort to develop a study package that technology support, faculty development, teaching-learning centers and other units can use to improve the educational benefits stemming from the use of such systems.  (Click here to see our call for studies.)  

 

 

Cheryl Bielema and Robert Keel,

University of Missouri-St. Louis

 

F-LIGHT article on study

Bielema and Keel surveyed students in two groups of courses. Faculty teaching the first group of courses had made frequent use of their course web sites, while faculty teaching the second group had only rarely visited their course web sites. Students reported that the first group of courses were superior on a variety of measures of quality, and also were more likely to predict that they would take more courses from, and graduate from, the University.
Tom Henderson, Gary Brown and Carrie Myers, Washington State University F-LIGHT article on study The authors have done a series of studies on CMS use at Washington State University.  Their data indicates that a) when instructional designers put courses online, faculty-student interaction, active learning, and other indicators of quality are likely to be higher than when faculty put their own courses online unaided, and b) savings in faculty time in development and teaching equal the costs of designer time.

Norm Vaughan, Jim Zimmer

Academic Development Centre

Mount Royal College

 

Instructor Survey

This is the first of four files from some very nice work at Mount Royal. 

The purpose of this survey is to gather information, from an instructor perspective, regarding the effect that the web based course development tool - CourseInfo  has on the teaching and learning process.  The information gathered in this survey will be used in a research study which will help to inform the selection of a Mount Royal College supported web development tool, and its effective use in teaching contexts. Background skills, features rating forced choice and free response

Norm Vaughan, Jim Zimmer

Academic Development Centre

Mount Royal College

Student Survey

Survey used to gather information, from a student perspective, regarding the effect that the web based course development tool - CourseInfo has on the teaching and learning process. 

Results are to inform the selection of a supported web development tool, and its effective use in teaching contexts. 

Norm Vaughan, Jim Zimmer

Academic Development Centre

Mount Royal College

 

 

 

 

 

 

Research-Student Perspective of WCMS

Students described by demographics and computer skills and access. Research reports on student training and support needs, student ratings of web links and course documents, student behaviors, impact on learning, learner satisfaction.

Norm Vaughan, Jim Zimmer

Academic Development Centre

Mount Royal College

 

 

 

Research-Faculty Perspective of WCMS

Research results are presented in these areas:

1. Training and support needs

2. Most and least useful features of the course development

    tool

3. Impact on teaching-learning methods/behaviours

4. Perceived impact on student learning

5. Instructor satisfaction

 

 

University of Texas, Austin

Faculty Survey – pilot group using a CMS for the first time

This study surveyed the reactions of a pilot group of faculty to features of the Blackboard system.   As the executive summary says, "The value of the study lies largely in its anecdotal responses rather than its statistical analysis. Comments made by named and anonymous instructors provided information about their specific needs for an online product. This information has been and continues to be used to improve the functionality of Blackboard course Websites and determine necessary levels of training and support."

Henryk Marcinkiewicz, Ph.D., Director

Center for Teaching, Learning, & Faculty Development

Ferris State University

IRC 204

1301 S. State St.

Big Rapids, Michigan 49307 USA

(231) 591-3826

(231) 591-2914 FAX

Rating Scale for WCMS features

This is not a study. It is a rating scale used in planning for web-based course management

Currently in press.

Two major divisions: 1) Teaching & Learning 

2) Technical Considerations

The rater scores each item as low, adequate, or exceptional. Example is “Ease of composition” under instruction presentation.

The scale is comprehensive in its coverage of points to consider in making decisions about WCMS.

Cheryl Bielema

University of Missouri-St. Louis

 

Report

 

Also: http://mygateway.umsl.edu

[On log in page choose Help

The first item under Help for Faculty is My Gateway Faculty & Student Survey:FS2000]

Large-Scale Adoption: I am characterizing our experience as a large-scale  implementation of Blackboard. The final stats indicate that 186 faculty members added content to one or more of their course sites (308 total), and these courses comprised 5409 students.

Requisite Computer and Access: 68% of the students accessed Blackboard via modem, off campus, while 23.6% used student or departmental computer labs.

We were impressed by the fact that 84% of the students indicated they owned a computer; our faculty members mentioned lack of a computer as a major barrier for students. Perceptions, perceptions!

Learning Impacts of Blackboard Use: The random selection of instructors

yielded an almost 50-50 split among those faculty utilizing many of the Bb features and those who only used one or two: 57% greater use of features;  42% lesser use of features, as "judged" by students indicating which of the Blackboard features had been utilized in their course.

UMSL students indicated the following learning impacts as a result of their web-assisted or -enhanced courses. Those more likely to "refer to course syllabus" [with Blackboard] -- 83%; to "access other online materials" -- 72%; to "actively participate in the course" -- 61.5%.  The statistic we really appreciated seeing (and are touting near-and-far): "would like Blackboard used in my other courses" --  82%.  Most of the learning questions (derived from Flashlight Inventory) are in a positive direction, and that's good!

If you have more specific questions after reading the evaluation report, please ask me (Bielema). We are well underway with a second semester's training and support of the Blackboard web course management system here. I'm ready to assist in the web course management tool study you are launching.

Kevin Oliver

Virginia Tech

Flashlight Case Study

This 1999 study of CourseInfo used data about how faculty were using the system to guide the development of online faculty development resources.

Jerry Drake and Robert Holt, George Mason University

Article in Inventio

This article describes an early, successful use of WebCT to strengthen student preparation for classroom discussion by using online quizzes. It's a well-balanced investigation of an instructionally important use of a CMS.

Herbert Lyon

Black Hawk College

Guest Lecture

Comments from one instructor on what he considers valuable about WebCT. Useful for looking at the educational uses of a system, feature by feature.

Charles Graham, Kursat Cagiltay, Joni Craner, Byung-Ro Lim, Thomas M. Duffy

Indiana University

Technical Report

The report focuses on evaluation of four on-line courses. The purpose is to provide feedback on strengths and areas for improvement of on-line courses. Summary of general findings and recommendations from the course evaluations are:

Instructors need familiarity with strategies successful for on-line teaching, therefore publicize best practices.

Learn how to capitalize on strengths of asynchronous conferencing tools.

Examine course management strategies that do not compromise quality.

Faculty need access to development resources.

Lynnae Rankine (lead author)

Online Learning Resource Developer and WebCT Administrator

Web Interactive Study Environment (WISE) part of the Flexible Learning Unit

University of Western Sydney (UWS) Australia.

Email l.rankine@uws.edu.au

 

Stephen Sheely

WebShell Coordinator, WISE.

 

Deborah Veness

Manager

Flexible Learning Unit

University of Western Sydney (UWS) Australia.

Review

This paper is not an empirical study. Instead it describes how WebCT is supported at the University of Western Sydney in Australia.  The paper includes some useful insights into organizational routines.

Allan Schmidt

Frank Keis

 

 

WebCT User & Training Survey Analysis.

 

Good questions for a scanning survey (these are items the model makes me think of, not necessarily ones that are in the survey in these words) Describe what a WCMS is and then ask whether the respondent has used one or more such systems in the current term? ever? Have you made use of a local technical or instructional development expert to help you, or to partner with, in developing one or more courses? teaching assistant? Question(s) about the server's speed and reliability, tech support when server has problems. Did you have formal training such as a workshop in how to use this system?

Questions about what worked and didn't work during training to use the system (ask about hands-on, about documentation, lecture (too much? too  little? clear?)  [We could also do something just about training that is longer but I suspect we'll want a section of a scanning survey on this topic, too, to get people's views of the training some months later).  Integration of WCMS system to other university data and systems?

Items for a more in-depth study. How much time did the faculty member spend doing various development and teaching tasks?

Questions that may be of less value. Why are you not using the system? If we adopted this system, for how many more courses would you use it?

Chris Davis

Baker College

Chart Bb Training BBTrainEval.xls

(not yet on Web)

Miscellaneous information collected to begin to examine what is needed to engage faculty in on-line course development

Sandy Britain and Oleg Liber Essay This undated essay suggests how to use teaching-learning and organizational ideas to select a Course Management System. It provides some valuable insights for designing studies to detect whether systems are meeting those objectives.
(NEW!) Edutools at Western Cooperative for Educational Telecommunications Web site with check list of features of various Course Management Systems This system, upgraded from the Landonline web site in British Columbia, provides an extensive resource to help choose Course Management Systems by looking at their features.