Flashlight FAQs

 

Handbook and Other Materials l Asking the Right Questions (ARQ) l Training, Consulting, & External EvaluationFAQ
  FAQs about Flashlight Program l FAQs about Flashlight Online 1.0 l FAQs about Flashlight Online 2.0

Frequently Asked Questions (FAQs) about the Flashlight Program

1. What is Flashlight? Is it for-profit?
2. What are your findings?
3. Are the items in your tool kit validated? Can I see them?
4. What are the "seven principles"? Where can I learn about the research behind them?
5. Do you offer workshops?
6. What does "activity centered evaluation" mean?
7.
Why is it called "Flashlight?"
8. The TLT Group site license limits use of its materials to the institution that subscribes. What is an "institution?" If there is a main site and several branches or outreach sites, does each site need its own license in order for its people to use Flashlight Onilne?

Flashlight Online Questions

1) What is the Flashlight Program in a nutshell? Is it a research project? A for-profit company?

Since 1992, the Flashlight Program has been helping educators and their institutions study and improve educational uses of technology. More recently, our methods, tools, training and consulting have been used for a wider variety of needs in the scholarship of teaching and learning, student course evaluation, program evaluation, accreditation support, and other needs. Since 1998, Flashlight has been a program of the non-profit TLT Group. Click here for an interview that describes the development and work of the Flashlight Program.

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2) What does the national Flashlight study show?

Trick question, but one that we have often been asked.   There is no national Flashlight study although Flashlight methods and items could be used for such a study. We provide tools, tool kits, training and consulting to help users do the studies they need. User data is private; not even we know what they (or you) may find. We do try to help users publish their findings.  In near future, we will begin to offer study packages; these will include standardized, online surveys that will enable interested users to share data; we will also develop national reports aggregating data from interested users. The first study packages will deal with uses of the Web in nursing education and uses of Web Course Management Systems (e.g., WebCT, Blackboard).

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3) Are the questions normed and validated? Can I see them before our institution buys a site license?

Our focus has been on research and content validity. The issues selected for study are those raised by research as the most promising potential benefits and the most worrisome potential problems. Most items in the Flashlight Current Student Inventory (the items tapped by Flashlight Online) have been subjected to trial use and then to follow-up focus groups to make sure that the wording is clear to many types of respondents.

The CSI is an item bank. As such it can't have true validity and reliability since both depend so much on the order of the questions in a static instrument. However, the items in the CSI have content validity because a) many of them are based on the seven principles of good practice in higher education and b) different versions were reviewed by experts from five pilot institutions.

We then tested items for face validity by having more than 40 different surveys created from the item bank at these 5 pilot institutions. Approximately 2,000 respondents completed these surveys.

We then organized focus groups with the respondents, and with the faculty and administrators responsible for interpreting the results. All of the teaching and learning items were able to be tested in this way (not all of the demographic items were used, but most of these are of a standard format that have been well-tested elsewhere).

Since the CSI was released, we have created a number of standard templates that are based on the item bank. One of these is the Evaluating Educational Uses of the Web in Nursing (EEUWIN benchmarking survey). It was pilot tested at 3 Nursing programs. This survey has been tested for validity and for internal reliability. Over three years it has demonstrated a consistent Cronbach's alpha of .85-.90. We are continuing to work on other templates that test other areas of subscriber concern and will make those reliabilities available when they are generated.

One way to "see before buy" for institutions that are seriously interested is to request a two week guest account for Flashlight Online (which includes access to database of CSI items as well as to survey templates on different topics). Send e-mail to flashlight@tltgroup.org to request an account for your institution. Only one account per institution, please.

4) What are the 'seven principles'? Where can I learn about the research behind them?

In 1987 Arthur Chickering and Zelda Gamson answered the question, "According to educational research, what practices tend to produce better educational outcomes?" by listing "seven principles of good practice in undergraduate education."  They pointed to the following characteristics of teaching-learning as being especially valuable for improving learning outcomes (i.e., if a course or institution increases what it does in these areas, learning outcomes of many sorts are likely to improve):

  1. Encourages student-faculty contact.

  2. Encourages cooperation among students.

  3. Encourages active learning.

  4. Gives prompt feedback.

  5. Emphasizes time on task.

  6. Communicates high expectations.

  7. Respects diverse talents and ways of learning.

The Web usually has a number of sites that provide more detail on each of the seven principles but the URLs seems change yearly, sometimes monthly. So instead of recording some of those current URLs here and frustrating you when the links break, we suggest using a search engine and doing a search with terms such as "seven principles" "Gamson" and "Chickering."  For a book on the education research behind the seven principles, Zelda Gamson recommends Applying The Seven Principles For Good Practice In Undergraduate Education: New Directions in Teaching and Learning, #47, published in 1991 by Jossey-Bass; it's now out of print but it may be in your library's collection.  The chapter by Mary Deane Sorcinelli reviews the research literature.

Many of the items in the Flashlight Current Student Inventory (and thus also in Flashlight Online) ask students about how often these practices occur, how often technology is used to carry them out, and how appropriate available technology is for carrying them out.

For much more on the seven principles and uses of technology to advance them, see http://www.tltgroup.org/seven/home.htm

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5) What happens at the workshops? How often and where are they offered? How much do they cost?

The workshops are tailored to your needs. A talk (not a workshop) might run an hour or so and provide a briefing on Flashlight's capability. A  two-hour workshop would guide participants through creating a simple survey while also introducing participants to principles for designing truly useful studies. Advanced workshops provide intensive training in Flashlight use, and are especially useful to help teams devise shared evaluation strategies.  All Flashlight workshops are available in face-to-face, online, and hybrid forms. Please contact Flashlight@tltgroup.org for more information.

6) I've heard people call Flashlight an activity-centered approach to evaluation. What does that mean?

The purpose of evaluation is to help people make decisions.  Knowing that technology was used and that outcomes improved (or stayed the same, or got worse) doesn't help anyone decide anything. To make improvements you need to know how the technology was used (the activity that used it). Focusing your attention not just on technology and on outcomes but also on activities yields some surprising dividends.  For example, suppose your institution invested in e-mail in part so that students would learn better. How is e-mail supposed to help? Let's suppose that an important activity is students doing homework together.  The focus on the activity raises some important questions for your study. For example, do students have access to e-mail from the places they do homework? Do faculty encourage, or discourage, students working together on homework. Do students believe collaboration of this sort is helpful? a waste of time? cheating?  The answers to these kinds of questions help determine how helpful e-mail will be for such collaboration and thus whether the e-mail (indirectly) helps students learn the material.

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8) Why is the program called "Flashlight?"

Three reasons:

a)  Someone says to you, "Let's evaluate this educational program."  Where do you pay attention? There are an almost infinite number of possible studies that could be done of even one assignment.  A successful study almost always focuses on one particular question (while remaining open to the unexpected).  

b) Why "Flashlight" and not "Floodlight" or "Spotlight?"  These studies, especially those that can be done by faculty, staff, departments or institutions about their own operations, are not methodologically powerful. So focus and humility are required: a pocket flashlight is a more metaphor than a gigantic spotlight.

c) Imagine yourself trying to teach, or run an innovative program, in the dark. Someone hands you a flashlight. How would you use it? You'd think first about the direction you'd like to go, and shine it in that direction a little way ahead to see what you're getting into.  The assessment equivalent are studies of need, of similar practices at other institutions, and some focused environmental scanning. If you're smart you'll also then pivot and point the flashlight immediately behind you: how quickly have you been moving forward? what problems have you encountered? how might you respond to them the next time?  That's the image we have in mind when we say, "Flashlight."

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9) The TLT Group site license limits use of Flashlight Online and TLT/Flashlight materials to the institution that subscribes. What is an "institution?" If there is a main site and several branches or outreach sites, does each site need its own license?

The US Department of Education has a data bank about higher education called IPEDS, and The TLT Group uses that reference for US institutions.  If two or sites share the same UNITID in the IPEDS system, we consider them to be different sites of the same institution and only one subscription is required. If, on the other hand, if they each have a different UNITID then we consider them different institutions. We are happy to negotiate a single discounted fee to cover all these related institutions, however. For information about all this, and for non-US institutions, please send your inquiry to info at tltgroup.org.

What is "Skylight?"  How is it different from "Flashlight Online 2.0?"

The Skylight Matrix Survey System was developed by Washington State University, in part with financial support and other aid from The TLT Group.  When Washington State's Skylight tool is provided with surveys, rubrics, item banks and other materials from the Flashlight staff and TLT Group subscribers, and supported by help in doing productive studies from the TLT Group, that total package is called "Flashlight Online." The TLT Group is the sole provider of Flashlight Online.


I've lost my password (or user ID)

 

Start by going to SAM and click the "forgot my password" button. Start at the same place if you mislaid your user ID.

 

We have a new TLT Group subscription. How do we start up our institution's access to Flashlight Online?

 

Start by going to SAM and click the "forgot my password" button.

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I've heard Flashlight Online called a collaborative tool. Can it be used to help survey authors work together? even if they're at different institutions?

Flashlight Online runs on computers at Washington State University. Each subscriber institution can create accounts for authors; each author gets a unique username and password. Any author can make any other author (at any other institution) a co-owner of a survey and, from then on, they each can edit the same online survey, rubric, item bank or other online form.

Flashlight Online also makes it easy for one person to let any other author see such an online form, copy it or copy elements of it, and then incorporate that material into a new form. The Flashlight Program, for example, makes many folders of surveys, item banks and other online forms available to all the TLT Group's Network and Comprehensive Collection institutional subscribers.

Will Flashlight Online 2.0 someday be available as open source?

Yes, that's our plan. The code will not be available until Washington State University is confident that the system is reasonably stable and performing well; at that time they will begin documenting the code and preparing it for download.  At this writing (April 2010) there is no timeline or plan for conditions under which the code would be made available.

What are survey meta-data?

Authors and administrators will be able to 'tag' information with descriptors that can be used later to search for, and find, that information. In Flashlight 1.0 many items in the Flashlight Current Student Inventory have such tags, which is how a user can call up dozens of items that relate to 'collaborative learning' even though none of those items include the word 'collaborative.' 

Flashlight Online 2.0 will allow local administrators and users to tag items, surveys, and item banks. Meta-data are essential for administering complex course evaluation systems - information about particular authors, courses, surveys, items, item banks, and the like.

Is the Current Student Inventory (CSI) available in Flashlight Online 2.0?

Yes.  In fact CSI 2.0 is gradually appearing in Flashlight Online 2.0.  When we considered simply copying CSI 1.0 into Flashlight Online 2.0, we realized we should update the CSI to a) take advantage of matrix survey capabilities, and b) updat the content.  For more, click here.

When I set times for Flashlight Online 2.0 surveys to turn on or off, what time/calendar is used?

Flashlight Online 2.0 runs on Pacific Time in the US.  We have users around the world To see what day and time it is currently (for Flashlight Online), look at the lower left hand corner of your browser.

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How secure is Flashlight Online?

No one from another institution can see your surveys unless you give them authorization to be in a "member group" that is under your local administrative group.

Only the author of a survey (the person who started the survey), or someone else that the author explicitly designates, can download the raw data at any time.  

Recently Charles Ansorge of the University of Nebraska wrote, "I submitted an IRB (Institutional Review Board) proposal using a Flashlight Survey as the tool and they want to know whether the data will be sent to a secure server,  whether the data will be encrypted while in transit, and will it collect IP addresses?  I am unclear how much of this applies to how Flashlight works.  For my study, the survey is anonymous - so no id number is given to the participants."

We replied:

  1. Secure server?— Yes, we take every measure to protect the security of the data on our server.  It is behind a secure firewall and all security updates are applied to the server in a timely fashion.  It is also physically secured in the server room which includes video surveillance.

  2. Encrypted in transit? — No, we do not encrypt data passed in transit.

  3. Collect IP numbers? — While no IP numbers are stored with the survey responses we do collect IP numbers in the server log.  The server log is replaced on a rotation schedule and there is no link that can definitely be made between any respondent and the IP number they took the survey from.  If a survey has respondent IDs this is also the case.  Those IDs are in no way tied to the server log of IP numbers.  

When happened to Flashlight Online 1.0?  I need a copy of one of my old surveys or some of my old data that's still in the system.

The Flashlight Online 1.0 server was shut down and the data archived at the end of March 2010. A substantial fee will be charged to retrieve any of the old surveys or data. For more information contact flashlight at tltgroup.org.

Are there any limits or extra charges on large numbers of authoring accounts, or surveys, or respondents for Flashlight Online?

No.  An institution with a subscription to the Comprehensive Collection or to the Network can give (if it wants) authoring accounts to all its faculty, staff and students. Each author can create an unlimited number of surveys, and each survey can have an unlimited number of respondents.

However, there are some limitations: 1) authoring accounts can only be given to members of the institution (its own faculty, staff and students); 2) the surveys must be for institutional purposes (e.g., faculty or staff can't use the institution's site license to do surveys for private consulting unconnected with the institution) without a separate license from The TLT Group; and 3) the system cannot be used for institutionwide student course evaluation without express written permission from the TLT Group; an extra fee will be charged for this use of Flashlight Online because of the extra demands it poses for both servers and support. For more information on limitations on uses of Flashlight Online posed by Washington State University, see the 'terms of service' linked to the Skylight log-in page.

 

If you've read this and have other questions, please send them to Flashlight@tltgroup.org.

 

PO Box 5643
Takoma Park, Maryland 20913
Phone
: 301.270.8312/Fax: 301.270.8110  

To talk about our work
or our organization
contact:  Sally Gilbert

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