What follows is a quick description of how this
Handbook is organized. Much of the handbook is for
individuals and teams working on a particular study; section
VI concerns institutional strategies creating what some have
called a culture of assessment or a culture of evidence: how
can institutions encourage and support their staff in using
evidence to improve outcomes?
Section I: This first section deals with the most basic
of questions - why do a study?
Section II: If you already know what you're going to
study, you might skip this section because it is mainly
directed to people who want to use evidence to improve
practice but who haven't yet decided on what to focus.
Everyone, however, should find it useful to read "Focus on
What You Fear?"
Section III: "Concepts to Organize Your Study," contains
some ideas - a grammar, if you will, to help you
conceptualize your study. All the specialized guides in
Section V are organized around the concepts explained in
this section. The most important of these precepts: separate
what people do from the technology and resources with which
they do it, and then focus on what they do -- what we call
the 'activities.' This section illustrates why it can be
useful to make this distinction, and then to organize your
inquiry around activities.
Section IV, "Hints for Doing a Study," deals with the
process of organizing your inquiry: methods, getting
advisors, dealing with skeptics, and so on. Everyone should
read the
Flashlight Oath periodically.
Section V, "Guides." These chapters each apply the ideas
developed in the first four sections to a specific problem.
These topics are listed in alphabetical order. What's
missing? Would you like to write a new chapter for this
section? add your own study as an example to one of the
existing chapters?
Section VI, "Institutional Strategies." What steps can
institutions take over a period of years to help more and
more of their staff, and more of their departments and
offices, to use data to improve practice and outcomes?
Section VII - "Attachments". Answers to Frequently Asked
Questions about Flashlight are included here. We're also
beginning to build anthologies of case studies that embody
Flashlight ideas (whether or not they were done with our
tools or by our staff) and articles that help flesh out
important ideas. Do you have suggestions for either of these
anthologies?
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Flashlight Approach
Handbook Table of Contents
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