Laptop Initiatives: Formative Evaluation & Planning

 

Handbook and Other Materials l Asking the Right Questions (ARQ) l Training, Consulting, & External EvaluationFAQ

Table of Contents, Flashlight Evaluation Handbook l Flashlight Approach

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What role should evaluation play in the planning and implementation of 'laptop initiatives' and other programs that provide or require the same technology of all students?

Our basic approach to this problem is laid out specifically in this article and described more generally in an earlier chapter, "The Flashlight Approach."  The framework laid out there suggests, for example, the importance of annual studies of key teaching/learning activities for which you hope the technology will be used, e.g.,

  • faculty-student contact (via e-mail and online discussion as well as face-to-face)?
  • collaborative work among students (ditto)?
  • student work on real world projects?
  • information literacy?
  • development of digital writing skills?
  • ePortfolios?
  • learning communities?
  • study off-campus, while remaining in touch with activities on campus?

It makes sense to focus your formative evaluations on just a few such options, even though all of them may be aided to some degree by the use of technology.

In addition to the basic formative evaluation structure laid out in the article linked above, here are some additional options to consider:

  • Study support strategies, paying attention to both the successes and the costs. It's especially important to use evaluation to get ahead of the cost curve, anticipating how choices about technology deployment might in coming months create unacceptable support burdens so that your program can either increase resources for support, alter support strategies, or throttle back on deployment.
  • Pay explicit attention to 'gains and losses' for various stakeholders.  Any change in policy or structure creates both benefits and costs for different groups.  Sometimes a shift can be simultaneously a gain and a loss for the same group; for example, when students have laptops in a classroom, does the faculty member gain power or lose power? (answer: yes). It's important to evaluate the changing shape of the initiative from the perspective of the different stakeholders.
  • Study particular teaching/learning activities for which other programs have used the same technology (and the gains/losses stemming from those uses).
    • By "study" we not only mean discovering whether they've done evaluations. You ought to interview stakeholders at institutions whose situations and programs seem similar to yours. One relatively inexpensive strategy is made possible if any of those stakeholders have written articles: have your team read the article, come up with questions, and then interview the author by phone or online.  Each member of your team is likely to be curious about different things, and can ask different questions. But you've saved the stakeholder's time by not asking that person to make an extensive presentation up front.
    • With laptop programs, we pay special attention to issues of learning space design (e.g., studio classrooms) that make it easier for faculty to have students use laptops and other materials work on tasks in the classroom, and then confer in small groups.  It's also important to pay attention to uses of laptops as personal response systems; used in combination with survey software such as Flashlight Online, laptops can be used for a variety of kinds of student responses.

 

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