"Asking the Right Questions":
ARQ
Workshops
 

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These materials are for use only by institutions that subscribe to The TLT Group, to participants in TLT Group workshops that feature this particular material, and to invited guests. The TLT Group is a non-profit whose existence is made possible by subscription and registration fees. if you or your institution are not yet among our subscribers, we invite you to join us, use these materials, help us continue to improve them, and, through your subscription, help us develop new materials!  If you have questions about your rights to use, adapt or share these materials, please ask us (info @ tltgroup.org).

Goals

The goal of the ARQ program is to help faculty members, graduate students, and other instructors to learn new ways to collect feedback from their own students, feedback they can use to figure out how to improve teaching and learning activities in their own courses.  ARQ workshop modules are brief (5-20 minutes each) and can easily be facilitated by peers.  Feedback like this is invaluable for at least two reasons: a) to help instructors improve teaching and learning 'on the fly,' and b) to engage students in the course by treating them as expert consultants (and they are experts - they know better than the instructor what they themselves have seen and done, and what they think about it.).  

Many ARQ modules focus on teaching/learning activities that are supported with computers. For example,

  • If you use online discussion but are frustrated at low participation rates, use an anonymous survey to ask your students what is slowing or blocking their participation. For more on this ARQ module, click here.

ARQ modules are so brief that workshops can be inserted as agenda items in departmental faculty meetings, or made the topic of a series of brownbag lunches, or provide content for a series of brief online workshops. Institutions could also offer a series of ARQ modules, one after another, in conventional institutes and workshops. They include short video clips, stored online, so that participants can study and review techniques, learn from experts, and hear from colleagues who have already taken the workshop and used what they learned in their own courses.

Many ARQ modules help faculty learn how to use Flashlight Online survey questions and tools. However, if you would prefer to use other survey engines to ask students questions anonymously and if your institution is an active TLT Group subscriber, you may copy and adapt these surveys.

ARQ and CATs (Classroom Assessment Techniques)

Classroom (or Course) Assessment Techniques (CATs), a concept developed by J. Patricia Cross and Thomas Angelo, are easy-to-use techniques for gathering student feedback, usually during interaction with students, in order to improve learning. Most CATs are low threshold: easy to use, low risk, free or low cost. The techniques you can learn with ARQ workshop materials are CATs. 

Most ARQ CATs focus on improving teaching techniques and materials (e.g., feedback to help faculty figure out how to improve online discussion ; other CATs, in contrast, usually focus on student learning itself (e.g., muddy points questions, 5 minute papers).  Here is a good, quick introduction to CATs.

Creating an ARQ Program at Your Institution

ARQ workshops are initially led by local facilitators, e.g., staff from an assessment program, a teaching center, the library, information technology, distance learning, or other administrative units, or by faculty colleagues. The TLT Group offers periodic online training for these facilitators. The materials and training are free for TLT Group subscribing institutions.  Click here to see a list of ARQ modules, current, under development, and projected. To learn about institutional subscriptions and which institutions already subscribe, click here.

Preparing and Certifying ARQ facilitators: The TLT Group periodically offers online workshops to train and certify people at subscribing institutions who are interested in leading local ARQ workshops (and perhaps contributing materials to ARQ). These online 'train the trainer' sessions are free for staff at subscribing institutions. We pick a module, use it, and then spend some time critiquing it and discussing how to use it and how it can be improved. Participants also discuss how the ARQ program itself can be improved. To see when the next ARQ workshops will be, email us, and/or sign up for the Flashlight mailing list

Program Evaluation: For some initial thoughts on how to evaluate whether ARQ is having an impact on your institution, click here.

"Brief Hybrid Workshops"

ARQ modules are examples of Brief Hybrid Workshops. The goal of this TLT Group program is to teach participants how to create workshops that are accessible, easy and inexpensive: workshops for faculty development and workshops for students. As the word "hybrid," suggests, the use of online materials helps keep the face-to-face sessions extraordinarily short. If you're interested in developing your own 'brief hybrid workshops' like those in ARQ, watch for TLT Group mailings about online workshops and regional workshops, or contact our office to organize such a workshop in your area. 

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