Queries for Connected Education

Finding the Balance
Between Being Overconnected and Disconnected

Revised 9/15/2005, Steven W. Gilbert, The TLT Group

 

How many mailboxes, email accounts, voice mailboxes, etc. do you have?  How many of the messages you receive can you read/listen and respond to within the same day?  Do you ever feel both overconnected and disconnected at the same time?

 

Also see the Overloaditorium blog at

www.tltgroup.org/overloaditorium.htm

Here are some “queries” to help you think about these issues, queries that might be useful to discuss with your colleagues, friends, or family – if you had the time.

 

–         Introduction – Beyond Information Overload

–         Getting Beyond Overconnected and Disconnected?

–         Connected Education:  New Options, Pedagogical Consciousness, Safe Classrooms

–         Work and Information Overload

–         Support Service Crisis

–         Collaborative Change

–         The Fundamental questions

 

INTRODUCTION – Beyond Information Overload

"I'll be staying at home tomorrow – I really need to get some work done."  How many times have you heard this from colleagues and friends in the last year?  How many times have you said it yourself? 

 

"We've been playing catch-up so long.  Until recently, we always knew what we _had_ to do.  But now, the opportunities to make really bonehead choices have multiplied enormously.  And we have even less time left over from our ongoing routine responsibilities." – Phil Long,  MIT.

 

Do you ever make a list of priorities in the morning for your work, and then at the end of the day notice that you haven’t begun the first item? 

 

·         Getting Beyond Overconnected and Disconnected?

1.  How can each of us, individually, avoid being both overconnected and disconnected?  That is, how can we each find a reasonable balance between taking advantage of the increasing variety of brief, asynchronous communications without losing too many opportunities for more meaningful face-to-face or direct voice interaction?

 

2.  How can information technology's new capabilities be used to improve teaching and learning without impeding our efforts to achieve the old educational values we cherish most?

 

·        Connected Education:  New Options,
Pedagogical Consciousness, Safe Classrooms

3.  What can be done to help faculty members who become "pedagogically conscious"?  I.e, faculty members who

- are aware of the rapidly multiplying number of attractive pedagogical options available and

- feel responsible for making conscious and conscientious choices about teaching and learning? 
How can they be rewarded for making such efforts?  [How can they at least avoid being punished for acting on such concerns?]

 

4.  What are the characteristics of face-to-face interactions that we need to recognize and take advantage of as educators?  In what ways can electronic media be used to foster (the same? other kinds of?) "human moments"?  There are certainly moments of intense human connection that can be mediated: love letters being a time-honored example.  Should we reserve the term "human moment" for instances that involve face-to-face interaction (even across twenty rows of seats)?  See work of Edward Hallowell, e.g. at, http://www.tltgroup.org/OK/SessionMainPage.htm#_Toc528580883

 

5.  How do we change the classroom so that it becomes a connected, safe place, where cynical behavior is not rewarded?  How can a faculty member maintain the rigor of learning an academic discipline while developing an environment that fosters connectedness?

 

Tom Marino of Temple University Medical School says:  "I have found that as we try to change the classroom and try to foster collaboration, connectedness, safety, that at least for many of my students, they translate this to mean a weak, wishy-washy,  non-challenging classroom.  When you then ask them to work hard they are surprised and angry." 

 

·          Work and Information Overload

6.  How often do you hear colleagues say "I'll be staying at home tomorrow because I really need to get some work done"?  What conditions does that reflect?  Do you see anyone who is exempt from the rising workload?

 

7.  Are there people at your institution who have developed effective ways of managing a large number of electronic mail messages each day?  What are their secrets?

 

8.  What existing services and expertise could help those who are suffering from the consequences of an increasing workload, changing conditions, and new expectations?  What new services or resources could you imagine would help?  Anything via the Web?  Anything that might be developed and sustained by inter-departmental collaboration? 

Inter-institutional collaboration?

 

·         Support Service Crisis

9.  Are expectations about improving teaching and learning with information technology rising rapidly at your institution?  Are the resources and services available to faculty for this purpose increasing as rapidly?  At all?  Decreasing?  Can you describe some local symptoms of this "Support Service Crisis"?

 

10.  What are some of the unique resources that might be mobilized to combat this crisis?  Students (as technology and pedagogy assistants)?  Faculty who are able and willing to help their colleagues ("Compassionate Pioneers")?  Expertise of academic support professionals?  Others?

 

11.  What might be done to help everyone see how to match expectations more closely with available resources?  How can academic leaders more realistically anticipate and prepare for the consequences of encouraging more faculty members to become more deeply engaged with instructional uses of information technology?

 

·        Collaborative Change

12.  In many institutions of higher education it seems that a certain level of depersonalized disconnectedness is essential for effective operation of the system.  Is this a mirage or an essential characteristic?  What can be done to enable more people to participate more effectively with less fear and cynicism? 

 

Excerpt from Hallowell's book _Connect_:  "If an individual tries to create a connected atmosphere in a disconnected workplace, he must be prepared for the group to attack him.  The members of a disconnected workplace often have hidden reasons for wanting the workplace to stay the way it is.  This is why, early in my training, I was taught the adage. 'no good deed goes unpunished.'" 

 

13.  How and when can you enable more people to discuss these questions and act on the implications of their answers?

 

·         The Fundamental questions
Also see:  Fundamental Questions Home Page at
www.tltgroup.org/fundamentalquestions.htm

As all this change continues,

 

14.  What do you most hope to gain?

 

15.  What do you cherish most and hope not to lose?

 

16.  How much can you work for these goals?

 

17.  Who can help you?

 

18.  Whom can you help?