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Auburn University - TLT Group Consulting

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Case Study

Nick Backscheider, Associate Executive Director of the Office of Information Technology at Auburn, a TLT Group Network member, writes about a recent two-day visit by Steve Gilbert and Steve Ehrmann (TLT Group):

 

"Auburn University invited the TLT Group to assist in reviewing the possibilities for educational technology direction and support at Auburn University. We hoped that Steve Gilbert and Steve Ehrmann would listen with assumptions different from ours, and would ask questions at times and in ways that would not have occurred to us. We wanted to gain an external perspective on how faculty were and might be using technology in their teaching and how the rest of us might be involved.  No one was sure what would happen, but our intention was to learn about ourselves. 

 

"That’s what happened, of course.  We learned some ways in which we were doing better that we thought, discovered some problem area that we had previously not seen, although they had been there right in front of us, and made found some directions to go that we just had not thought of.  We also think that we found some things we might benefit from ceasing to do or from doing differently.

 

"One of the advantages of these sessions was that we involved between fifty and sixty persons in the discussions drawn from a wide variety of roles and backgrounds.  We also assigned the participants randomly to the hour and a half discussion groups with Steve and Steve. That way not only the consultants, but many of us had to listen carefully to the conversations because our own languages and presuppositions differed, a fact which the TLT Group pointed out—gently and tactfully— several times.

 

"We’re a university so we move slowly, but as a result of these sessions the Provost has asked for a proposal to increase the effectiveness of faculty support from several areas that have run pretty much solo.  In addition, the Educational Technology Advisory Council, a group of faculty members appointed by the Provost to examine and recommend Auburn’s uses of instructional technology, is now eager to seek and implement new directions. It was worth the effort involved."

Go to TLT Group Resource Page on Faculty/Course Development and Support


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